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RBC agent pushes unnecessary chequing account on customer, comments on his accent
A Royal Bank customer says he was pressured into signing up for a chequing account he didn’t need. His experience mirrors the findings of a report on the big six banks, years in the making, after Go Public exposed high-pressure environments leading to inappropriate sales.
Erica Johnson
Business ||
Go Public
How this man fought for $5,200 after a travel agency spent his airline vouchers — on other clients
Erica Johnson
Go Public ||
Video
Video
Man fights for $5,200 after travel agency spends airline vouchers on other clients | Go Public
Go Public
Mistake by e-commerce platform Shopify nearly costs B.C. business $18K
Caroline Barghout
Go Public ||
GO PUBLIC
Uber driver's racist slur caught on video after passengers refuse to end trip early
After an Uber driver was caught on video insulting a Black man with a racial slur, his friend turned to the company for help. But instead of an apology, Uber charged her hundreds of dollars for damage she says she didn't do.
Rosa Marchitelli
Canada -Toronto |
Video
2:28
Video
Insulted by a driver, then billed by Uber | Go Public
A Toronto woman complains to Uber after one of its drivers is caught on video uttering a racial slur. But instead of saying what it did about the driver, Uber charged her hundreds of dollars for damage she says she didn't do. (Warning: Video contains N-word)
GO PUBLIC
Truck driver robbed of day in court, denied compensation after lawyer lies, gets suspended and disappears
A truck driver says he was denied his day in court by a bad lawyer, then denied justice again by the insurance that's set up to compensate the public when a lawyer behaves badly.
Rosa Marchitelli
Canada -Saskatoon |
Video
Video
Truck driver denied compensation after lawyer lies, gets suspended and disappears | Go Public
Go Public
Her mail was opened, her Apple Watch stolen and this woman blames Canada Post
Caroline Barghout
Go Public |
GO PUBLIC
$10,000 wire transfer disappears after bank puts it in wrong account
Rosa Marchitelli
Business |
Video
Video
Couple loses $10K wire transfer after bank deposits it in wrong account | Go Public
GO PUBLIC
Paralyzed man says he's risking his health because he can't afford medical supplies he needs to urinate
Rosa Marchitelli
Canada -Toronto |
Video
Video
Toronto man with paraplegia struggles to pay for supplies not covered by health system | Go Public
Go Public
Woman outraged CIBC job application suggests traditional regalia for video cover letter
Caroline Barghout
Go Public |
Video
Video
Indigenous job-seeker outraged by questions on CIBC application | Go Public
Go Public
Skiers, snowboarders complain of refund headaches with Vail Resorts
Caroline Barghout
Canada -British Columbia ||
GO PUBLIC
Newlyweds say they're shut out of buying a house after credit report mix-up
Rosa Marchitelli
Canada -Calgary ||
Video
Video
Credit report mix-up leaves Ottawa couple priced out of housing market | Go Public
Go Public
Terminal cancer patient denied magic mushrooms after Health Canada rule change
Caroline Barghout
Health ||
Video
Video
Cancer patient fights for access to psilocybin | Go Public
Video
Video
'I'm greedy for life still,' says Stage 4 cancer patient
GO PUBLIC
Walmart ships fraudulent order to hacker's address then leaves customer to recoup cost
Rosa Marchitelli
Business ||
Video
Video
Walmart shipped fraudulent purchases to hacker, left customer to pay for it | Go Public
GO PUBLIC
Collection agencies hound seniors for rental water heater they never agreed to
Caroline Barghout
Go Public ||
GO PUBLIC
Air Canada abandons 14-year-old at Toronto airport after cancelling her flight
Rosa Marchitelli
Business ||
Video
Video
Air Canada left teen to fend for herself after cancelled flight | Go Public
GO PUBLIC
Sleepless nights and no satisfaction: Buyers get runaround returning GhostBed mattresses
Erica Johnson
Canada -British Columbia ||
Video
Video